Keeping your personal data safe is jockpot's top priority. This policy page clearly explains what information we collect, why we collect it, and how we keep it secure.
We believe your personal data belongs to you. The principles below are how we put that belief into practice.
All your data on jockpot is protected with 256-bit SSL encryption. From passwords to payment details—nothing is stored in plain text. Our server-level data security meets banking-grade standards.
Jockpot never sells your personal data to third parties—not to advertisers, not to data brokers. Your information is used solely for the purposes of operating the platform.
You can view, correct, or request deletion of your stored data at any time. Privacy isn't just a policy on paper—it's a right in your hands.
Jockpot only collects information that is strictly necessary. We never ask for unnecessary or excessive data. Less data means less risk—that is our policy.
You can opt out of jockpot's promotional emails or SMS at any time. We respect your preferences and will never send you anything unwanted.
Copies of your identity documents and proof of address are stored in a separate, secured system. Only authorised verification officers have access to this data.
Jockpot (https://jockpot.xyz) places the highest importance on its members' privacy. This Privacy Policy has been written to help our Bangladeshi members clearly understand exactly what data is collected, why it is collected, and how it is kept secure.
By creating an account or using the platform, you agree to this Privacy Policy. We may update this policy at any time—any changes will be reflected on this page with a revised date, and members will be notified directly for significant updates.
For any questions, reach our privacy team at support@jockpot.xyz.
This policy has been developed in accordance with international data protection standards and applicable laws in Bangladesh. jockpot follows GDPR principles in its approach to protecting personal data.
Jockpot collects two types of data: information you provide directly, and information gathered automatically while you use the platform. Full details are outlined below.
What you provide at registration: full name, date of birth, email address, phone number, and residential address. This information is required to create your account and verify your identity.
The following are required for KYC verification: a photo of your national ID or passport, proof of address, and in some cases a bank statement. This information is used solely for verification purposes.
Data collected automatically while using the platform includes: IP address, browser type, device information, login times, and betting history. This information helps maintain platform security and improve service quality.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID | Account Verification & KYC |
| Contact Information | Email, Phone & Address | Support & Notifications |
| Financial Information | BKash/Nagad Number | Payment Processing |
| Technical Data | IP, browser, device | Security & Fraud Prevention |
| Usage Data | Betting history, login logs | Service Improvement & Support |
Jockpot collects your data because it is essential to operating the platform. Your information is never used for any secondary purpose or for advertising.
The main purposes are: account creation and management, payment processing and withdrawals, fraud and money laundering prevention, accurate settlement of betting markets, and member support.
Certain data is also retained to meet legal obligations—such as records of financial transactions—where compliance with national law and international financial regulations is mandatory.
Jockpot's servers are housed in data centers that meet the highest security standards. All data in transit and at rest is protected with 256-bit AES encryption—equivalent to the standard used in the banking industry.
Passwords are never stored in plain text — they are hashed using the bcrypt algorithm. Even our own staff cannot view your password; only you know it.
KYC documents are stored in a separate, secured system accessible only to authorized verification officers for designated purposes. Every access is logged and auditable.
Jockpot conducts regular security audits, and any vulnerabilities identified in our systems are addressed promptly. Servers are monitored 24/7.
In the unlikely event of a data breach, jockpot will notify the relevant authorities within 72 hours as required by law, and inform affected members as promptly as possible.
Jockpot.xyz uses browser cookies. Cookies are small text files stored in your browser that remember your login status, save your preferences, and help keep the platform fast and easy to use.
Essential Cookies: jockpot cannot function properly without these. They are required for core functionality such as login sessions, security tokens, and basic site operations. These cannot be disabled.
Performance cookies: these analyse which pages are used most and where errors occur, helping us improve the platform. All data collected through these cookies is completely anonymous.
You can disable performance cookies from your browser settings. Keep in mind, however, that turning off certain cookies may affect how some features on jockpot function.
Jockpot respects the data rights of its members. You have the rights listed below, and to exercise any of them, please email support@jockpot.xyz.
Jockpot generally responds to such requests within 30 days. If identity verification is required — for example, when processing a deletion request — you will be informed accordingly.
Jockpot does not collect data from anyone under 18, nor does it permit them to use the platform. Age verification takes place at registration, and age is confirmed again during KYC.
If it ever comes to our attention that a minor's data has been collected by mistake, that data is deleted immediately and the associated account is closed. If you believe someone underage is using jockpot, please contact support right away.
Jockpot does not retain your data any longer than necessary. Data for active accounts is kept for as long as the account remains open. After an account is closed, certain data may be retained for a defined period to meet legal obligations.
Financial transaction records are generally retained for five years in accordance with anti-money laundering laws. KYC documents are kept for at least two years after account closure. Betting history and transaction logs may be retained for up to three years for dispute resolution purposes.
Once the designated retention period expires, data is permanently and securely deleted — not simply archived.
Jockpot updates this Privacy Policy as needed. Minor changes are reflected by updating the date on this page. For significant or material changes, members are notified in advance by email or SMS.
Continued use of the platform after any policy change will be considered acceptance of the updated terms. If you disagree with any changes, you have the right to close your account.
For any privacy questions or complaints, write to us at support@jockpot.xyz. Our privacy team typically responds within 48 hours—in Bengali.
Sign up with jockpot—your data is secure and your privacy is respected.
Register for FreeJockpot is the platform that speaks your language, respects your data, and never compromises on your privacy.