Jockpot Terms & Conditions — Complete Platform Usage Guide

To create an account at jockpot, you must register with accurate and complete information. Registering with incorrect or false details is a violation of our terms and may result in account closure.

Only one account per person is permitted. The same individual may not create multiple accounts using the same device, IP address, payment method, or identity documents. If multiple accounts are found, all accounts will be closed and balances forfeited.

Members are solely responsible for keeping their accounts secure. Use a strong password and never share it with anyone. If you suspect any unauthorized access to your account, contact jockpot Support immediately.

• If any information provided at registration changes, you must notify jockpot.
• Transferring or selling your account to another person is strictly prohibited.
• Third-party funds may not be used in your account.
• If suspicious activity is detected, support may reach out to you for clarification.

Jockpot's services are available to users aged 18 and above only. By registering, you confirm that you are at least 18 years old. If jockpot suspects that a minor is using the platform, the account may be suspended without prior verification.

Age is verified during the KYC process. If verification confirms that a member is under 18, their account will be permanently closed and their balance may not be refunded.

A confirmation message will appear once your bet has been accepted at jockpot. Bets cannot generally be changed or cancelled after confirmation—so please review all details carefully before placing your bet.

Bet outcomes are determined by the decision of the relevant sports authority. If a match is abandoned, suspended, or rescheduled, jockpot will handle it according to its own policy—typically by voiding the bet and refunding the stake.

Jockpot reserves the right to refuse or limit any bet for any reason, particularly where fraudulent activity is suspected. jockpot also reserves the right to void any bet placed at odds that contained an obvious error.

• Live betting rules may differ from pre-match betting rules.
• A maximum bet limit per match applies to each account.
• For parlay or combo bets, all selections must be correct to receive a payout.
• In the event of any dispute over a match result, jockpot's decision is final.

You can deposit at jockpot using bKash, Nagad, Rocket, and other approved payment methods. The minimum deposit amount is ৳500. Deposits are usually instant—if your account isn't credited within 30 minutes, please contact support.

KYC verification must be completed before withdrawals can be processed. The minimum withdrawal amount is ৳500. Processing times vary by VIP tier—up to 24 hours for Bronze members and 1–2 hours for Diamond members.

Withdrawals can only be made to the same payment method used for the deposit. Withdrawing to third-party accounts is not permitted. jockpot reserves the right to review any suspicious transactions as part of its anti-money laundering measures.

Jockpot bonuses are offered as an added benefit for members—they are not an entitlement. jockpot may modify, suspend, or cancel any bonus offer at any time.

The welcome bonus is available to new members only and applies to the first deposit. Reload and weekly bonuses have specific deposit requirements. Each bonus's wagering multiplier, validity period, and maximum limit are clearly stated on the relevant offer page.

A minimum odds of 1.50 or higher is required when wagering a bonus—any bet placed below this threshold will not count toward the wagering requirement. If any winnings from a bonus appear irregular, jockpot reserves the right to void them following an investigation.

• Only one bonus code can be applied per deposit.
• Bets placed with bonus balance do not count toward VIP points.
• Once a bonus expires, any unused bonus funds and associated winnings will be forfeited.
• If bonus abuse is found, the bonus will be voided and the account will be closed.
• Winnings from free bets are subject to a one-bet wagering requirement before withdrawal.

Jockpot complies with anti-money laundering regulations and international financial standards. For this reason, all members must complete the KYC (Know Your Customer) verification process before making a withdrawal.

KYC verification typically requires the following documents: clear photos of both sides of your National ID (NID) or passport, and a recent bank statement or utility bill as proof of address. All documents must be clearly legible and easy to read.

Jockpot's verification team typically reviews submitted documents within 24–72 hours. Withdrawal requests will not be processed until verification is complete. If there are any issues with your verification, support will notify you.

Jockpot accounts can be secured with Two-Factor Authentication (2FA). When 2FA is enabled, you will need to enter both your password and a one-time OTP code sent to your phone—or a code from an authenticator app—each time you log in.

Jockpot strongly recommends that all members enable 2FA—especially those who make large or frequent transactions. With 2FA active, no one can access your account even if they know your password.

If you suspect unauthorized access to your account, contact jockpot support immediately. In urgent cases, your account can be temporarily locked—support will assist you with this.

• Use a strong password—at least 8 characters, combining numbers and special symbols.
• It is best to avoid logging into jockpot over public Wi-Fi.
• Log out after every session, especially on shared devices.
• jockpot will never ask for your password via email or SMS—any such message is a phishing attempt.

Jockpot believes betting is entertainment—not a habit. We encourage our members to play in a healthy, controlled manner. You can set your own deposit limits, bet limits, or time limits at any time.

If you feel that gambling is getting out of your control, use jockpot's self-exclusion feature. Contact support to have your account closed for a set period or permanently.

Jockpot also monitors activity proactively—if a member's betting pattern raises concern, support may reach out to that member directly. For more details, visit our Responsible Gaming Page View.

Jockpot reserves the right to suspend or permanently close an account under any of the following circumstances: violation of terms and conditions, fraudulent activity, registration with false information, creating multiple accounts, suspected money laundering, or a lawful directive from the relevant authorities.

When an account is closed, any valid real-money balance will generally be refunded—however, bonus balances and any winnings obtained through fraudulent activity will be forfeited. To dispute an account closure, please contact support in writing.

Members may voluntarily close their account at any time. It is advisable to withdraw any remaining balance before doing so.

Jockpot may update these Terms & Conditions, in part or in full, at any time. Members will be notified of changes via email or SMS, and this page will be updated accordingly. Continued use of the platform after any changes constitutes acceptance of the revised terms.

If you have any questions or concerns about these terms, email us at support@jockpot.xyz or chat with us directly in Bengali via live chat. Our support team will respond within 24 hours.